--- title: "Idle Pilot Help Center" description: "Find step-by-step help for Slack and Teams connections, work hours, billing, cancellation, account access, privacy and support on desktop or mobile." canonical: "https://idlepilot.com/help/" updated: "2026-10-28" generated_by: "scripts/build-markdown-twins.mjs" --- > Markdown representation of https://idlepilot.com/help/ — the HTML page at that URL is canonical and carries the same content. # Idle Pilot Help Center Get connected, set your hours, manage your account, or stop a renewal. Choose a topic below for the actual steps on a computer or phone. Search help articles 33 articles No matching article. Try a shorter phrase, browse the topics, or open Support in Idle Pilot. ## Getting started - [Getting started with Idle Pilot](https://idlepilot.com/help/getting-started/) Sign in, connect one Slack or Teams account, and set Work Hours. Learn about desktop setup, mobile handoff, and using Idle Pilot with the laptop off. - [Find your way around Idle Pilot](https://idlepilot.com/help/dashboard-and-navigation/) Find Work Hours, Activity, Notifications, and account controls on a computer or phone. Check status, switch workplaces, or pause scheduled availability. - [Use Idle Pilot with the laptop off](https://idlepilot.com/help/laptop-off-and-extension/) Check what must be connected and enabled before closing your laptop, and learn when the setup extension can be removed. ## Connections - [Connect and reconnect Slack](https://idlepilot.com/help/slack-connection/) Connect Slack using the desktop extension or the offered Windows setup. Reconnect, replace a workspace, and check Slack availability during Work Hours. - [Connect and reconnect Microsoft Teams](https://idlepilot.com/help/teams-connection/) Connect Microsoft Teams from a computer, recover a connection, and check Available status during Work Hours. Learn how to pause Teams for time off. - [Troubleshoot Idle Pilot presence and setup](https://idlepilot.com/help/troubleshooting/) Check Work Hours, time zones, breaks, connection warnings, and payment access when presence looks wrong. Find recovery steps and what to send support. - [Reconnect Slack from a computer](https://idlepilot.com/help/reconnect-slack/) Follow Re-link Slack in Chrome or Edge, restore the browser connection, choose the right workspace, and review Work Hours. - [Reconnect Teams from a computer](https://idlepilot.com/help/reconnect-teams/) Reconnect Teams in desktop Chrome or Edge, choose the intended account, and check Work Hours after the connected confirmation. ## Schedule - [Green Schedule, work hours, and breaks](https://idlepilot.com/help/schedules-and-presence/) Set different work hours for each day, add a lunch break, change the schedule time zone, or pause availability. Check the current editor limits. - [Use Vacation Mode and take time off](https://idlepilot.com/help/vacation-mode/) Configure Slack status presets for Vacation Mode, understand session-start checks, and pause Work Hours manually for holidays or Microsoft Teams time off. - [Set different work hours for different days](https://idlepilot.com/help/change-days-and-hours/) Select weekdays, apply different hours to each group, and disable individual days without pausing the whole schedule. - [Change schedule time zone when travelling](https://idlepilot.com/help/change-timezone/) Find the time-zone picker inside Work Hours, save your work location, and review schedule hours when travelling. - [Work-hour limits and disabled Apply](https://idlepilot.com/help/schedule-limits/) Check available time choices, same-day hours, the single lunch break, and the conditions needed to apply schedule changes. - [Add or change a lunch break](https://idlepilot.com/help/set-lunch-break/) Set one lunch break for selected days, review the work hours applied with it, and understand when presence pauses and resumes. - [Pause presence without cancelling the subscription](https://idlepilot.com/help/stop-schedule-without-cancelling/) Turn Work Hours off or disable a weekday, keep saved hours, and understand why pausing presence does not cancel billing. - [Take time off with Slack or Teams](https://idlepilot.com/help/vacation-and-teams/) Use Slack Vacation Mode at session start or manually pause Work Hours for Teams, holidays, and time off during the day. ## Account and privacy - [Account access, privacy, and support](https://idlepilot.com/help/account-and-support/) Get help with sign-in links, missing account details, and support. Find the steps to request account deletion or a copy or correction of your data. - [Notifications, email preferences, and activity](https://idlepilot.com/help/notifications-and-email/) Find notifications and change optional email preferences. Turn off schedule emails, understand always-on notices, and review your availability activity. - [Terms, privacy, and responsible use](https://idlepilot.com/help/terms-and-privacy/) Read practical answers about account rules, stored data, privacy choices, and responsible use. Find the published terms and privacy policy for full details. - [Request account deletion](https://idlepilot.com/help/delete-account/) Request account deletion through Support, distinguish it from disconnection or cancellation, and understand billing-record retention. - [Change privacy and recording preferences](https://idlepilot.com/help/privacy-choices/) Manage optional analytics, ad measurement, and session recordings, and understand browser privacy signals and withdrawal limits. - [Stop daily schedule emails](https://idlepilot.com/help/stop-schedule-emails/) Turn off Schedule activity emails in Notification settings while keeping Work Hours, Activity, and essential account notices. - [Get help for the right product and verify an offer](https://idlepilot.com/help/support-scope/) Check that an offer applies to Idle Pilot and your account, and understand when to ask a human to confirm a billing or account action. ## Billing - [Invite friends, referral rewards, and personal offers](https://idlepilot.com/help/referrals-and-offers/) Find your invite link, check referral rewards and limits, and understand personal offers. Learn how the separate Idle Pilot affiliate program works. - [Manage subscription, cancellation, and payments](https://idlepilot.com/help/subscription-and-payments/) Find subscription controls on a computer or phone. Cancel renewal, check confirmation, update payment details, view invoices, or review a yearly switch. - [Trial, Freedom Pass, billing, and cancellation](https://idlepilot.com/help/trial-and-billing/) Check when the no-card trial starts, the connection bonus, and Freedom Pass prices. Understand annual billing, cancellation, and published refund terms. - [Apply for the affiliate program](https://idlepilot.com/help/affiliate-application/) Submit an affiliate application, check the success message, and understand how approval differs from inviting friends. - [Cancel subscription on a computer](https://idlepilot.com/help/cancel-on-computer/) Find Manage subscription on desktop, finish cancellation, and verify the ending date while keeping access through the paid period. - [Cancel subscription on a phone](https://idlepilot.com/help/cancel-on-phone/) Use mobile Profile to manage your subscription, complete cancellation, and check the ending confirmation on Dashboard. - [Find a referral link and earn a free month](https://idlepilot.com/help/invite-friend/) Copy or share your invite link, check referral progress, and understand qualifying payments, free-month credits, and the three-gift limit. - [Find invoices and update a payment method](https://idlepilot.com/help/invoices-and-payment-method/) Open Manage subscription on desktop or mobile to review invoices, update payment details, or follow a payment warning. - [Understand unused time and cancellation](https://idlepilot.com/help/refunds-and-cancellation/) Read the partial-period refund policy, cancel future renewal, and pause Work Hours separately if you want presence to stop now. - [Understand the trial and first payment](https://idlepilot.com/help/trial-and-first-payment/) Learn when the no-card trial starts, how the connection bonus works, and how to review monthly or yearly billing before buying. ## Need a person? Open [Idle Pilot](https://app.idlepilot.com). On desktop, choose your name or email at the bottom left, then **Support**. On mobile, choose **Profile → Support**. Do not send passwords, sign-in links or workplace credentials. Last updated: October 28, 2026