Privacy Policy

Last updated: 15 May 2025

This Policy explains what we collect, why, and how you control it.


1. Data We Collect

TypeDetailsPurpose
Account Data• Slack email address (required)Create & authenticate your account
• Slack auth tokenLogin security
Schedule Data• Presence schedule you designTo send “active” heartbeats at the right times
Usage Logs• Timestamped API pings & status codesDebugging, abuse prevention

No messages, files, channels, or workspace metadata are ever stored.


2. How We Use Your Data

  1. Provide the Service
  2. Improve & secure – monitor uptime, prevent fraud, detect abuse.
  3. Communicate – send service notices, receipts, or critical updates.

We do not sell or rent data. We do not use data for advertising.


PurposeLegal Basis
Providing the ServiceContract (Art. 6 (1)(b))
Improving securityLegitimate Interests (Art. 6 (1)(f))
BillingContract
Legal complianceLegal Obligation (Art. 6 (1)(c))

4. Your Rights

  • Access – Know what we hold.
  • Rectification – Fix inaccuracies.
  • Erasure – Delete your data (“right to be forgotten”).

Email [email protected] to exercise any right. We answer within 30 days.


5. Security Measures

  • AES-256 encryption at rest, TLS 1.3 in transit.
  • Principle of least privilege across infrastructure.

No method is 100 % secure, but we strive for industry best practice.


6. Children

Idle Pilot is not directed to children under 15. We do not knowingly collect data from minors. If you believe a child has provided data, contact us for deletion.


7. International Transfers

Servers are in the United States (AWS us-east-1).
If you access the Service from outside the U.S., you consent to transferring your data to the U.S. and the application of U.S. privacy laws, supplemented by Standard Contractual Clauses where required.


8. Third-Party Processors

ProcessorPurposeSafeguards
SlackReceives presence API callsOAuth 2.0 tokens (user-scoped)
StripePayment processingPCI-DSS Level 1
AWSHosting & backupsISO 27001, SOC 2

We sign DPAs with all processors.


9. Cookies & Tracking

We use only essential cookies (session token, CSRF protection). No analytics, ads, or cross-site tracking.


10. Changes to This Policy

We will post any changes here and email the address on file at least 30 days before they take effect.


11. Contact

Idle Pilot Privacy Team
[email protected]