Privacy Policy
Last updated: April 8, 2026
Idle Pilot LLC (“Idle Pilot,” “we,” “us”) operates the Idle Pilot service at app.idlepilot.com. This policy explains what data we collect, how we use it, and your rights.
What Idle Pilot Does
Idle Pilot keeps your Slack presence set to “active” during your configured work hours. To do this, we need access to your Slack session credentials.
Data We Collect
Account Information
When you sign up, we collect your name and email address through Google sign-in or email magic link. This is used to create and manage your account.
Slack Credentials
To operate the service, we collect your Slack session tokens. These tokens allow us to set your presence status. We never read your messages, files, channels, or any Slack content. The tokens are used solely to maintain your presence status during your scheduled hours.
When you disconnect your Slack account or delete your Idle Pilot account, your Slack credentials are permanently deleted from our systems.
Schedule & Preferences
We store your work schedule (days, times, timezone), vacation mode settings, and language and currency preferences to operate the service.
Billing Information
Payment processing is handled entirely by Stripe. We do not store credit card numbers or payment details on our servers. Stripe collects your billing address for tax calculation purposes. Stripe’s privacy policy governs how they handle your payment data.
Usage & Analytics Data
We use Google Analytics to understand how people use Idle Pilot. This includes page views, feature usage, and device information. We associate analytics data with your account (email, subscription status) to improve the product.
We use Sentry for error monitoring. When an error occurs, Sentry captures a recording of your interactions on the dashboard in the moments leading up to the error. These recordings capture clicks, scrolls, and page content — they do not capture data outside of the Idle Pilot dashboard. Text content on the dashboard is visible in these recordings.
Presence History
We log when your status changes between active and away to power the activity timeline feature in your dashboard.
How We Use Your Data
- Operating the service: setting your Slack presence, managing your schedule, sending transactional emails
- Billing: processing payments, calculating applicable taxes
- Improving the product: understanding usage patterns, diagnosing errors
- Communicating with you: account notifications, service updates
We do not sell your personal data. We do not use your data for advertising.
Third-Party Services
We share data with the following services to operate Idle Pilot:
| Service | Data Shared | Purpose |
|---|---|---|
| Firebase (Google) | Email, name | Authentication |
| Stripe | Email, billing address | Payments and tax compliance |
| Sentry | Dashboard interactions, email | Error monitoring and session replay |
| Google Analytics | Email, name, usage events | Product analytics |
| Resend | Email address | Transactional emails |
| Cloudflare | IP address | Content delivery and geolocation |
Each service processes data according to their own privacy policy.
Cookies and Local Storage
We use cookies and browser local storage for:
- Essential: keeping you signed in, storing your language and currency preferences
- Analytics: Google Analytics cookies to measure usage (can be blocked by your browser or ad blocker)
We do not use advertising or tracking cookies.
Data Retention
- Account data: retained while your account is active. Deleted upon request.
- Slack credentials: deleted immediately when you disconnect your account or delete your Idle Pilot account.
- Presence history: retained while your account is active.
- Analytics data: retained according to Google Analytics and Sentry default retention periods.
- Billing records: retained as required by tax and accounting law.
Your Rights
Regardless of where you live, you can:
- Access your data by contacting us
- Delete your account and all associated data by contacting us
- Export your data by contacting us
For EU/EEA Residents
Under the GDPR, our legal basis for processing your data is:
- Contract performance: for operating the service you signed up for (Slack presence, scheduling, billing)
- Legitimate interest: for error monitoring and product improvement
- Consent: for analytics (you can withdraw by blocking analytics cookies)
You have the right to access, rectify, erase, restrict processing, data portability, and object to processing. To exercise these rights, contact us at the address below.
Your data is stored on servers in the United States. By using Idle Pilot, you consent to this transfer.
For California Residents
Under the CCPA, you have the right to know what data we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.
Data Security
Your data is encrypted in transit via HTTPS. Slack credentials are stored in a secured database with restricted access. We follow industry-standard practices to protect your data, but no system is 100% secure.
Your Responsibility
Idle Pilot is a tool that manages your Slack presence status. You are responsible for ensuring your use of Idle Pilot complies with your employer’s policies and any applicable agreements. Idle Pilot is not responsible for any employment consequences arising from your use of the service.
Children
Idle Pilot is not intended for anyone under 16 years of age. We do not knowingly collect data from children.
Changes to This Policy
We may update this policy from time to time. We will notify you of material changes by email or through the service.
Contact
For privacy questions or data requests: support@idlepilot.com
Idle Pilot LLC, a Delaware limited liability company.