Cancel subscription on a phone

Use mobile Profile to manage your subscription, complete cancellation, and check the ending confirmation on Dashboard.

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Where do I tap to cancel my subscription on mobile?

  1. Open https://app.idlepilot.com and sign in with the email used for the subscription.
  2. Tap the person icon in the bottom navigation to open Profile.
  3. Tap Manage subscription.
  4. Choose the Freedom Pass cancellation option on the subscription page and finish its final confirmation.
  5. Return to Dashboard and look for Your subscription is set to cancel or the ending date.

You keep access until that paid period ends. Cancellation does not immediately turn Work Hours off; pause it separately if you want presence to stop now. Signing out, deleting a shortcut, disconnecting a workplace, or closing the management page does not itself cancel. If there is no confirmation, reopen the management page or contact Support before renewal.

If you already removed your workplace and are back on the connection screen, the account menu and Profile navigation are unavailable there. Use the support launcher or email hi@idlepilot.com to ask for cancellation help. Ask for explicit confirmation; a chat request alone does not confirm cancellation.

Related help

Still need help? Sign in to Idle Pilot and open Support. On a computer, it is under your name or email at the bottom left. On a phone, open Profile → Support.

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