Find invoices and update a payment method
Open Manage subscription on desktop or mobile to review invoices, update payment details, or follow a payment warning.
Last updated:
Where do I download an invoice or update my card?
Computer: click your name/email at the bottom left → Manage subscription. Phone: use Profile → Manage subscription. On the management page, use the invoice/history section to open an invoice and its offered download/receipt action. Use the payment-method section to update a card and finish any confirmation.
With a payment warning, the Dashboard’s Update payment action starts the offered recovery flow. If an invoice is missing, make sure you used the Idle Pilot email that paid, then contact Support with the invoice/payment reference. For corrections to an already issued invoice or fields the page does not let you edit, ask Support. Never send full card details in chat.
Related help
- Manage subscription, cancellation, and payments
- Cancel subscription on a computer
- Cancel subscription on a phone
- Understand unused time and cancellation
Still need help? Sign in to Idle Pilot and open Support. On a computer, it is under your name or email at the bottom left. On a phone, open Profile → Support.
Browse all help articles